Rental Documents

Required Documents

1. Identification

  • National ID card or Passport

  • Must be at least 21 years old, with no less than 6 months remaining before document expiration.

2. Driver’s License

  • Must have held a valid driving license for at least 1 year, and the license must have at least 6 months remaining before expiration.

Additional Supporting Documents

For Travelers

  • Flight ticket or any travel document confirming your arrival at the destination.

For Company Employees

  • Latest payslip

  • Employment certificate or letter from the company

For Business Owners

  • Documents proving business ownership, such as:

    • Taxpayer registration certificate

    • Company registration certificate

For Students

  • Student ID

  • Student status verification letter

Note: A parent or legal guardian is required to act as a guarantor. They must be present to sign the rental contract on the pickup date. Failure to do so will result in the cancellation of the rental and a full refund will be issued.

For Replacement Vehicle (While Car Is Being Repaired)

  • Repair order

  • Insurance claim document

  • Garage or service center receipt

Important Information

Franchise

An incident deductible is AUD 3000.00 including tax.
Car Theft Franchise is AUD 3000.00 including tax.

Collateral at the front desk

A car rental company is required to provide a deposit of AUD 3000.00 upon receipt of the car. The mortgage will be returned after the end of the lease, if all conditions are fulfilled.

Mileage / Kilometers

Your rental includes an unlimited number of free miles.

Age requirements

The minimum rental age for this car is 18 years.

Getting a car

Passport or ID is required.
An international driver’s license is required if the national driver’s license is not printed in English.

Payment methods

The primary driver must have a credit card in his / her name when picking up the car. The card must have sufficient funds available to cover the amount of the deductible / down payment (which will be blocked on the card during the rental).

Cash and debit cards are not accepted.

Insurance

Insurance coverage

Collision damage waiver (CDW): Includes 20% tax; Excess 1,205 GBP

Theft waiver (TW): Includes 20% tax; Excess 1,205 GBP

Third party liability protection (TP): Includes 20% tax; Maximum Coverage Unlimited.

The Excess Liability is the amount determined by the car rental supplier for which you can be held liable in case of damage/theft of the vehicle. Damage to or loss of tyres, windscreens, glass and undercarriage may not be covered by the CDW (Collision Damage Waiver). Please check with the rental agent at the desk.

If you purchase the Excess Reimbursement Insurance from a third party, the main driver will be required to present their credit card at the rental desk in order for the car rental agent to authorize the deposit.

Breakdown assistance

Includes 20% tax