privacy policy

Privacy Policy

LocalyDrive.com – Your Privacy Matters

Effective Date: 20 June 2025

At LocalyDrive.com (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Name, nationality, date of birth, ID card or passport number

  • Contact Details: Phone number, email address, address

  • Driver Information: Driver’s license number, issue and expiry dates

  • Travel Information: Flight details, travel dates, destination

  • Payment Information: Transaction details (via secure third-party payment gateway)

  • Technical Data: IP address, browser type, access time, and cookies

2. How We Use Your Information

Your data is used for the following purposes:

  • To process car rental bookings and confirmations

  • To verify identity and eligibility to rent

  • To communicate regarding reservations, changes, or support

  • To comply with legal obligations and prevent fraud

  • To improve our website and user experience

  • For marketing (only with your explicit consent)

3. Data Sharing

We may share your information only with:

  • Local car rental providers to fulfill your reservation

  • Payment gateway services for secure transactions

  • Legal authorities, when required by law

We do not sell or rent your personal data to third parties.

4. Data Retention

Your data will be retained for as long as necessary to:

  • Fulfill rental and legal obligations

  • Maintain booking records

  • Comply with tax and audit requirements

You may request deletion of your data at any time (see Section 7).

5. Cookies Policy

We use cookies to:

  • Track website traffic and user behavior

  • Maintain your booking session

  • Improve loading speed and personalization

You may disable cookies in your browser settings.

6. Data Security

We implement security measures to protect your data:

  • SSL encryption for data transmission

  • Secure servers and access control

  • Regular system audits and backups

7. Your Rights

You have the right to:

  • Access and review your personal information

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the data protection authority

To exercise your rights, please contact: privacy@localydrive.com

8. International Users

For users outside Thailand, please note your data may be processed in Thailand under local data protection laws.

9. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page, and you will be notified if required by law.

📧 Contact Us for Privacy Inquiries:
Email: privacy@localydrive.com
Phone: +66-963-513-411

Important Information

Franchise

An incident deductible is AUD 3000.00 including tax.
Car Theft Franchise is AUD 3000.00 including tax.

Collateral at the front desk

A car rental company is required to provide a deposit of AUD 3000.00 upon receipt of the car. The mortgage will be returned after the end of the lease, if all conditions are fulfilled.

Mileage / Kilometers

Your rental includes an unlimited number of free miles.

Age requirements

The minimum rental age for this car is 18 years.

Getting a car

Passport or ID is required.
An international driver’s license is required if the national driver’s license is not printed in English.

Payment methods

The primary driver must have a credit card in his / her name when picking up the car. The card must have sufficient funds available to cover the amount of the deductible / down payment (which will be blocked on the card during the rental).

Cash and debit cards are not accepted.

Insurance

Insurance coverage

Collision damage waiver (CDW): Includes 20% tax; Excess 1,205 GBP

Theft waiver (TW): Includes 20% tax; Excess 1,205 GBP

Third party liability protection (TP): Includes 20% tax; Maximum Coverage Unlimited.

The Excess Liability is the amount determined by the car rental supplier for which you can be held liable in case of damage/theft of the vehicle. Damage to or loss of tyres, windscreens, glass and undercarriage may not be covered by the CDW (Collision Damage Waiver). Please check with the rental agent at the desk.

If you purchase the Excess Reimbursement Insurance from a third party, the main driver will be required to present their credit card at the rental desk in order for the car rental agent to authorize the deposit.

Breakdown assistance

Includes 20% tax